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SGS provides a full range of passenger services to include ticketing, check-in, boarding and special assistance. The passenger services are provided at all airports throughout the Kingdom with our customary commitment to service, safety and efficiency. Our passenger services component provides:

  • Full range of high quality ground handling services that are detailed in the IATA AHM 810 (*airport handling manual).
  • Individual handling solutions to meet the demands placed on the air operators by the passenger.
  • Innovative procedures for a fast and efficient turnaround.
  • Highly qualified, well-trained and experienced staff, committed to never lose sight of the need to treat passengers with compassion, respect and understanding.

Check in services            

SGS uses the SITA CUTE systems for check-in formalities

  • Boarding Pass & Baggage Tagging
  • Load Planning & Pre-Flight Editing
    • Passenger Manifests & Seat Allocation