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jet airways

Jeddah – 27.09.2017 – In an event that took place recently at King Fahad International Airport (KFIA) in Dammam, the leading national ground handling Saudi Ground Services Company (SGS), was recognised by Jet Airways, as the best international ground-handling agent driven by their outstanding performance during 2016/2017. During the event, SGS team were also recognized by Jet Airways for their great efforts to enhance passengers experience from check-in to boarding aircraft, and for their precise ground handling process to ensure timely dispatch of the aircraft.

“We owe this recognition to the great efforts  and dedication of our staff,” Said Mr. Dirk Goovaerts, COO of SGS, “Enhancing our service and exceeding our customers’ expectations is part of the company’s “Transformation” program that aims to enhance our services and make SGS the number one choice for airlines companies.”

From his end, Mr. Raju Philip, CSO Jet Airways DMM commented: “We highly appreciate great efforts by SGS team to help us achieve our goals. Due to their sighted vision and dedication, they reduced staffing issues for daily operations, and most importantly, they provide great travel experience for our passengers, going the extra mile by coordinating with agencies such as immigration and security, to ensure fast and smooth process for our passengers and to ensure timely departure of our flights.

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